Today I was working on Post Sticks and Excel, working with information related to the Call Center Industry, taking common information of clients. It was a nice experience, trying to find out how this industry works, and also getting the normal information that an agent looks for everytime that he receives a phone call. It was an excellent experience, even though that I had some problems, I think I did a good job.

Another relevant thing that I learnt, was the Militar Alphabet, I already knew it but in Spanish, so there are some words that are familiar related to this. After this we worked with Google Maps looking for some locations related to the information recieved during "the call"; it was great to look this kind of information, because it's something new for me. We also used Paint, to get an image of what we did with the Post Sticks and Excel.

After that. we created or own webpages, it was something amazing, because it is something that we can use in the future and it can be used to share information with other classmates, students and coleages. And at the end (right now) working on the Blog, which is something really good, because we really need to get involved with this information.